INSURANCE
It is a condition of booking, that the sole responsibility lies with the guest to ensure that they carry the correct comprehensive travel and medical insurance to cover themselves, as well as any dependants/traveling companions for the duration of their trip to Southern Africa.
This insurance should include cover in respect of, but not limited to, the following eventualities: cancellation or curtailment of the safari, emergency evacuation expenses, medical expenses, and repatriation expenses, damage/theft/loss of personal baggage, money and goods. Wilderness Safaris, including their representatives, employees and agents will take no responsibility for any costs, losses incurred or suffered by the guest, or guest's dependants or traveling companions, with regards to, but not limited to, any of the above mentioned eventualities.
Guests will be charged directly by the relevant service providers for any emergency services they may require, and may find themselves in a position unable to access such services should they not be carrying the relevant insurance cover.
None of the group of companies and its agents, staff and associates can be held responsible or liable for loss, damage, or theft of personal luggage and belongings, nor can they be held liable for personal injury, accident or illness. Please ensure that you and your belongings are adequately insured before your departure. Insurance is compulsory when participating in any of our trips. If you do not possess a policy, we can issue insurance at competitive rates. However, it is better to purchase a policy locally, as this will cover repatriation back to your home country. Please contact Wilderness Safaris, your broker or your travel agent for details. We cannot be held liable for any losses or damages incurred.
a) Health Insurance
It is compulsory to have full medical, emergency evacuation and repatriation cover for the period of time you are away.
b) Cancellation and Curtailment
You might have to cancel or curtail your journey due to unforeseen circumstances. If for any reason you cancel a trip close to departure date, you could lose the entire cost of your holiday. Should you have to leave before your holiday is finished, we cannot refund you the cost of the portion of the package you do not complete. In the eventuality of this happening, insurance may cover you, depending on the reason for cancellation and curtailment.
c) Baggage & Money Insurance
It is advisable to take out baggage and money insurance, especially if you are carrying a lot of cash or expensive and valuable camera equipment. You should always carry such equipment as "carry-on" luggage. Do not put anything of value in your checked-in baggage!
d) Claims
If you anticipate an insurance claim upon your return, be sure to document as accurately as possible any accident, injury or loss. Doctor's notes and police reports will aid any claim.
|
